Frequently Asked Questions
What exactly happens after ordering?
The moment you place your order we quickly gather the ingredients necessary & blend them carefully to create your order. When we finish creating it, we carefully package it with care and then we promptly pass it on to our courier whom happily delivers it to you.
Are there delivery charges for orders?
All UK mainland addresses have FREE standard delivery. Express shipping is available for an additional charge. International EU customers shipping costs are £1.99 for your first item + £0.10 for all additional items. Rest of the world is £2.99 for your first item + £0.10 for all additional items.
How long does delivery take?
We dispatch all orders placed before 2PM the same working day, standard UK delivery takes 2 - 3 working days, Express delivery takes 1 day usually & International deliveries can vary, the general delivery times are 3 - 6 working days for EU countries and 7 - 12 working days for rest of the world.
Which payment methods are accepted?
We currently accept various secure payment methods such as PayPal, Apple Pay, Shopify Pay and Stripe to pay with a credit/debit card you can use PayPal or Stripe, whichever is convenient for you.
How secure is shopping with Salvatore Tripi? Is my data protected?
All payments are processed securely with trusted payment providers, no payment details are stored on our servers and the limited information which we store is securely encrypted and secure to e-commerce standards.
Where should I apply solid perfumes?
We recommend applying to your pulse points, places such as the neck, wrists and even behind the ears will keep you smelling fresh throughout the day, feel free to choose any area of skin to apply. It's not just a perfume, it moisturises your skin too!
How long does the smell last?
Our solid perfumes are 100% Natural and don't have any alcohol. It has low notes which unveil slowly & beautifully, they last between 3 - 6 hours.